Frequently Asked Questions

Have questions about how Melbourne Property Preparers works? Browse our most commonly asked questions to find quick answers about our services, process, and how we can help you get your home market-ready with less stress.

General Questions

We cover everything that will give your home its best chance for your campaign. Taking care of all the trades and services so you only have to liaise with us. We help homeowners get their properties market-ready by offering services like from rubbish removal to reviving your garden, repairing minor defects to decluttering your personal belongings, deep clean to removalist, we’ve got you covered. 

We work with homeowners, real estate agents, and property investors preparing homes for sale across Melbourne.

Yes, we work with both vacant and lived-in homes, tailoring our approach to your needs.

 

Yes, we operate across most areas in Melbourne and surrounding suburbs. Contact us to confirm your location.

Absolutely. We regularly work in collaboration with agents to maximise your property’s presentation and sales success.

Services and Inclusions

We offer property repairs, painting, pressure washing, garden tidy-ups, rubbish removal, staging, advice and support.

You can book a single service or combine multiple. We offer flexible options and packages to suit your needs and budget.

 

We handle handyman services that make a difference when walking through a property to purchase. We offer small renovation jobs to spruce up an area of your home, whether it be a garden revamp or a splash back that needs some fresh tiles, or a shower floor that needs some clean silicon. 

Yes, we offer full property cleaning including bathrooms, kitchens, windows, and more.

Packages, Payments, Policies and Prices

We encourage upfront payment for service, however we understand not everyone has the means immediately. For a 15% fee, we offer a $2,000 credit to be paid when your property is sold or up to 180 days after work begins

Yes, we offer flexible packages with tiered pricing to suit different property types and budgets.

 

Pricing is based on services required, property size, duration, and materials. We provide custom quotes after assessment.

 

Yes, a 25% deposit is required based on the total value of services booked.

 

All quoted prices are exclusive of GST. GST will be clearly noted on your invoice.

 

Quotes may be adjusted following on-site inspections if additional labour or materials are required.

We accept bank transfers, debit cards, and major credit cards. Payment details will be included in your invoice.

Although we encourage up front payments, we are very flexible with payment options and can break the payment into up to 6 installments up to 180 days, or pay in lump sum once you sell. Please note that a 15% fee applies to post-sale payments.

All prices listed are exclusive of GST. GST is added at the time of invoicing.

Cancellations made within 48 hours of the booking may incur a fee. Please contact us as early as possible for changes.

Changes are generally allowed with reasonable notice. Additional charges may apply if services or dates are significantly altered.

Booking and Process

You can fill out our online quote form or contact us directly to book a service.

The more notice we receive the greater the out come.
Typically three weeks is the minimum, but we enjoy a challenge. So please reach out.

Not necessarily. We can work independently if access is arranged and instructions are clear.

Yes, our form allows uploads of photos, floorplans, or relevant documents to help us quote accurately.

You can cancel or reschedule with reasonable notice. Cancellations may be subject to terms outlined in your agreement.

Sale Day and Open Inspections

Yes, we offer pre-inspection touch-ups, cleaning, and staging to ensure your home looks its best.

We help with setup, styling, last-minute fixes, and liaise with agents to ensure everything runs smoothly.

We generally do not remain on-site unless it’s part of a pre-arranged service agreement.

Yes, we can handle urgent touch-ups if booked in advance. We don’t provide same-day or unscheduled fixes.

Yes, we work directly with your real estate agent to align your property presentation with campaign needs.

Trade Coordination and Repairs

We have trusted license builders that we can get you in contact with to tackle the bigger jobs.

Yes, but we recommend using our vetted professionals to ensure reliability, timing, and quality control.

We handle patching, painting, hardware repairs, light carpentry, and similar small fixes ourselves.

Yes, every tradesperson we work with is fully licensed and insured. We only work with reputable, licensed and insured services.

Other Questions

We primarily serve metropolitan Melbourne, but may take on regional jobs upon request. Reach out to discuss availability.

Yes, we offer styling and layout optimisation for lived-in homes and can enhance existing furnishings.

Yes, we work with homeowners, investors, and developers on both single and multi-property campaigns.

For standard services like cleaning or staging, no approval is needed. For skip bins or major works, we’ll advise you.

Start times depend on availability and job scope. We aim to begin work within a week of confirmation whenever possible.

Ready to present your property at its best?

Let us handle the prep so you can focus on the sale.

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